The In Hand Date (IHD) is the date you'll have the tickets in person (or in hand). It means if they sell, you're ready to deliver them to the buyer. You can deliver tickets before this date.  

In this article, we will explain you the steps to update this date on your

New In Hand Date on a listing 

You can change any time before the tickets sell.

  • Change an In Hand Date on a desktop
    1. Go to My tickets > Listings
    2. Click Edit listing
    3. Under You'll have the tickets by, click the date or calendar to choose a new day
    4. Click Save

  • Change an In Hand Date on the StubHub app
    1. Tap Sell > Active listings
    2. Tap Tickets in hand
    3. Choose a new date
    4. Tap Done

New In Hand Date on a sale

To change the date you'll get the tickets on a StubHub International sale:

  1. Go to My tickets > Sales
  2. Click Make changes
  3. Select the new date you'll get the tickets
  4.  Save

IMPORTANT: The buyer has 24 hours to approve the change. If they don't, we'll charge your credit card according to our seller policies.