As a seller on our platform, we understand that creating and managing listings is an important aspect of your business. It's important to be aware of potential technical issues that may arise while creating and managing your listings. Here are some of the most common technical issues that sellers may encounter:
Won't let me list tickets for event
I can't add my credit card as a guarantee card
Can't add the TIN (only for US user)
- My listing is published but I can't see on the website
- Can't find the listing on my profile
- Can't upload the PDF tickets to the listing
If you encounter any of these issues, please contact on the issue and you will be redirected to the related article. We are here to help you resolve any technical issues you may encounter and ensure that your experience on our platform is as seamless as possible.