Do you want to add a card to your profile? Will not let you? Or, do you want to delete it? Keep reading and we will explain more ;)


TABLE OF CONTENTS


How to add a new card?

Easy! 

  1. Login into your StubHub International profile
  2. Go to 'Payments' and 'Payment methods' tab
  3. Tap on 'Add a new payment method' 
  4. Complete the required fields: card number, expiry month, expiry year, CVV 
  5. Tap on 'Continue' to save the information


Can't add the card?

If you can't add a credit card when buying tickets on StubHub International:

  • Make sure the billing address matches what your bank has. If you recently moved, this may be different
  • Make sure the CVV is correct and also the expiration date has not passed
  • See if you need to enter a middle initial
  • Still having trouble? Call the number on the back of the card.


How to update an existing card?

  1. Go to 'Payments' and 'Payment methods' tab
  2. Tap on pencil icon next to the card you want to modify 
  3. Complete the required fields: expiry month, expiry year, CVV 
  4. At latest, click on 'Continue' to save the information


Please note, we only offer you the possibility to update the expiration date or the CVV. If you have added the credit card number incorrectly, you must follow the steps explained in How to add a new card?


How to delete an existing card?

Due to security reasons, you cannot remove your payment information. 


Please contact us to indicate the credit or debit card that you would like to delete.