All sales on StubHub International are final. Once the buyer completes the purchase, the seller must hand over the tickets as per the offer.

If you do not have the tickets that you had listed or alternatives tickets to offer, please contact us as soon as possible so that Customer Experience Team can find a solution for the buyer.

• Unfortunately, the button Make changes (under the sale on My Account) is broken. Our engineers are working on fix it as soon as possible.  

Because you can't deliver the tickets as promised, we may charge your credit card according to our seller policies.

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