Welcome to StubHub Support

General questions 7

• What are the seller’ responsibilities?
• Can I sell non-event tickets/passes on StubHub?
• Providing personal information when listing tickets
• What is a PDF file?
• What are splits?

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Selling tickets 25

• Types of tickets you can list on StubHub
• Selling tickets on StubHub
• Listing tickets on StubHub and different ways to deliver them
• Selling tickets but don't have them yet
• Who can sell tickets on StubHub?

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Managing your listings and sales 28

• Where to see your StubHub listings
• What are the different listing status?
• How to modify my listing
• Changing the price of your StubHub listing
• Listed tickets but want to use them

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Delivering tickets 23

• Selling tickets and delivery expectations
• How to change the delivery method of my sale
• Sold tickets on StubHub but don’t have them
• You’re all set! We’ll automatically confirm your order within 30 minutes of your transfer.
• Can I hand deliver the tickets I sold on StubHub?

See all 23 articles

Getting paid 16

• How to see your payment history
• Getting paid for your StubHub sale
• Updating your payment method to sell tickets
• Expected payout if tickets sell
• What's a Credit Memo?

See all 16 articles

Resolving problems 10

• How to unblock my listing
• Can't add my credit card while listing tickets
• I reported an issue by accident on my StubHub sale. Can I undo it?
• Why won’t my barcodes work?
• Issues uploading PDF tickets to a StubHub listing or sale

See all 10 articles