When your buyer contacts us regarding the Ticket Application number, you will receive an email asking for the reference. Then, you'll need to complete our form within 3 days of receiving the email.
- StubHub International Account Email – Same address registered and associated to the sale.
- Sale reference - Make sure you provide the correct reference
- Ticket Application number – The code provided by the event organizer.
Once you submit the information, we will take care of sending the ticket application number to your buyer.
Bear in mind that if you have more than one sale, you'll need to repeat this process for each buyer as long as they request it.